Making a claim
If you've had an accident, the last thing you want is extra worry. If you let us know, we'll get things straightened out for you if you have a valid claim.
If something happens, just log in to My account to find the number for our 24/7 claims line. We're here to help at any time of the day or night. In the event of a claim we will:
- Send someone out to help if you need it
- Get you home (or to your destination) safe and sound
- Make sure your car's fixed by our repairers, then get it back to you
- Liaise with any third parties whose details you pass on
You can also call our claim line if you have a damaged windscreen, window or sunroof. Our approved repairer will then arrange to repair (£15 excess) or replace (£75 excess). If you use one of your own repairers the claim will be limited to £50.