24/7 telephone support for claims

Car insurance claims

What would you like to do today?

If you're reporting a new claim, we will be able to help you faster if you have some or all of these details to hand:

  • Your policy number

  • The registration number of your car and any other cars involved

  • The names and addresses of anyone else in the incident, including passengers

  • Reference numbers from the police if they were on scene

  • Specifics about what happened and the damage to your car

If you need to make a claim, let us know the details straight away. We've made it quick and easy to do. Simply select 'Start your claim'. Or, if you need to talk to us about a new claim, call 0345 030 7956
The cost of calls to 03 prefixed numbers are charged at national rates (charges may be dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection calls may be recorded and/or monitored.

If you've already reported a claim to us, log in to your My account now to get a progress update.

You can speak to one of our Live Chat agents 8am-6:30pm Monday-Friday subject to availability, alternatively you can email us. Please note that our agents can only deal with claims queries, and they will not be able to assist with other questions about your policy.

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Book an appointment now to get your glass repaired or replaced.

Just provide your vehicle registration number and contact details and they'll do the rest.