24/7 telephone support for claims

Car insurance claims

What would you like to do today?

Make a claim or notify us about an incident

Glass claims
If your claim involves damage to glass only, you can book your repair or replacement now. All you need is:
  • your car registration number
  • your preferred date for repair
You can also make a claim or notify us of an incident here:
What to expect if you need to make a claim:
  • If your vehicle is damaged we'll tell a repairer and confirm whether you'll be provided a courtesy car
  • If the vehicle is beyond repair we'll pay you the market value
  • We'll get in touch with any other parties involved and get you back on the road as quickly as possible
Before you start

If you've already reported a claim to us, log in to your My account now to get a progress update.

You can speak to one of our Live Chat agents 8am-6:30pm Monday-Friday subject to availability, alternatively you can email us. Please note that our agents can only deal with claims queries, and they will not be able to assist with other questions about your policy.

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