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24/7 telephone support for claims

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Claims Process

We'll be able to help you faster if you have some or all of these details to hand when you get in touch:

  • Your policy number
  • The registration number of your car and any other cars involved
  • The names and addresses of anyone else in the incident, including your passengers
  • Specifics about what happened and the damage to your car
  • Reference numbers from the police, if they were on the scene

Alternatively call us on 0345 030 7956
(The team on this number can only help with claims related questions.)

Please note: This is a Claims Only Line. Our agents will not be able to assist you with other queries. However we have a dedicated online support team ready to assist you. Contact our Customer Support Team by Clicking here.

The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.

For all other questions please email us


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